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41. The Clarity Kit: Effective Communication for Municipalities (2006)

The Clarity Kit: Effective Communication for Municipalities Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

Part 1: Developing a Strategy for Clear Language in Municipal Communications

Series: The Clarity Kit

Authors: Ruth Baldwin, Sally McBeth

Collection: Learning Materials

"Developing a Strategy for Clear Language in Municipal Communications" is the first part of the three-part "Clarity Kit," which was created to assist municipal workplaces to improve communication in the workplace by encouraging the use of clear language. The tools in this kit are designed to be used co-operatively by both management and union advocates and have been modeled on the process used to set up joint labour/ management workplace literacy programs in many Canadian municipalities. In this first part of the kit, the authors outline the steps to developing a workplace clear language initiative, discuss how to promote the initiative and get people's support, and introduce the clarity audit.

The Clarity Kit was developed jointly by the Canadian Association of Municipal Administrators (CAMA) and the Canadian Union of Public Employees (CUPE), with support from the Adult Learning, Literacy and Essential Skills Program, Human Resources and Social Development Canada (HRSDC).

Funders:

  • HRSDC

Added: 2007-09-24

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42. The Clarity Kit: Effective Communication for Municipalities (2006)

The Clarity Kit: Effective Communication for Municipalities Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

Part 2: Promoting Clear Communications in Your Municipality

Series: The Clarity Kit

Authors: Ruth Baldwin, Sally McBeth

Collection: Learning Materials

"Promoting Clear Communications in Your Municipality" is the second part of the three-part "Clarity Kit," which was developed to assist municipal workplaces to improve communication in the workplace by encouraging the use of clear language. In this part, the authors explain what is meant by "clear language," why it is of growing importance for the municipal workplace, and the problems caused by unclear language in the workplace. They also answer questions about the clear language approach and provide case studies, before and after examples, tips for clear writing and additional sources of information about clear language.

Funders:

  • HRSDC

Added: 2007-09-24

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43. The Clarity Kit: Effective Communication for Municipalities (2006)

The Clarity Kit: Effective Communication for Municipalities Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

Part 3: Analyzing Municipal Communications: the Clarity Audit™

Series: The Clarity Kit

Authors: Ruth Baldwin, Sally McBeth

Collection: Learning Materials

"The Clarity Audit" is the third part of the three-part "Clarity Kit," which was developed to assist municipal workplaces to improve their communication by encouraging the use of clear language. A clarity audit is a tool for gathering information about how an organization communicates, from the perspective of both management and unionized employees. It gives everyone a chance to comment on the clarity and quality of the communications they encounter in the municipal workplace. Analyzing the results helps the organization plan how to move forward with a clear language initiative.

This document contains the following sections:
- Seven important reasons to do a clarity audit
- How to carry out a clarity audit
- Analyzing your information
- Supports for moving forward
- The clarity audit tool: find out how your organization communicates

Funders:

  • HRSDC

Added: 2007-09-24

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44. Clear Writing and Literacy (2000)

Clear Writing and Literacy Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

Authors: Ruth Baldwin

Collection: Research Materials

This booklet is about writing to be understood. It will provide some ideas about what makes material difficult to read, and some tips on how to better communicate.

The ideas found in this booklet can be applied to any kind of writing. However, they are most important if one is writing for adults who are not comfortable getting information from print, either because they don't read well, or because English is not their first language.

Funders:

Added: 2004-09-08

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45. Clerical Curriculum – Essential Skills Training (2011)

Clerical Curriculum – Essential Skills Training

Series: Essential Skills Training - LLEO

Authors: Joyce Bigelow, Kelly Cowdy, Judith Campbell

Collection: Learning Materials

This curriculum has been designed for adults who want to strengthen their reading, writing, math, and other Essential Skills in preparation for an entry-level position or for further training in clerical work. It provides information and activities related to real work in the clerical field, as well as demonstration activities that can be included in a job application.

The curriculum contains sections for both the learner and the practitioner. The section for learners includes modules on thinking skills, documents and forms, record management, communication, and the workplace environment.

The practitioner’s guide offers suggestions for teaching the material, along with answer keys for the various learning activities.

The curriculum is suitable for a variety of learners, including those who are planning to enter the workforce for the first time; people who are changing careers; new Canadians who need to know more about the Canadian workplace; employees who are trying to improve their skills; and people who want to improve their Essential Skills.

Funders:

Added: 2012-06-07

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46. Computer Viruses (1998)

Computer Viruses

Series: CONNECT: Canada's Resource Publication on Technology & Adult Literacy

Authors: Connie Belanger

Collection: Learning Materials

This Technical Tips article from CONNECT provides information about types of viruses,terms for different viruses and preventative measures to take against computer viruses.

Funders:

Added: 2003-07-21

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47. The Computer-Recorded Dictation (1998)

The Computer-Recorded Dictation

Series: CONNECT: Canada's Resource Publication on Technology & Adult Literacy

Authors: Connie Belanger

Collection: Learning Materials

This lesson plan from CONNECT teaches writing and spelling skills while learners practise opening, saving and editing files.

Funders:

Added: 2003-07-20

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48. Computers for Elder Learning (2002)

Computers for Elder Learning Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

Authors: Susan Brigden, Carla Petker

Collection: Research Materials

The need to improve the literacy skills of older Canadians is clear. The vast majority of Canada's senior citizens have Level 1 or Level 2 literacy skills, as identified by the International Adult Literacy Survey.

Since many adults who have low literacy skills do not self identify as needing training, recruitment of senior learners is a challenge. A potential solution to this problem is to teach literacy skills within the context of meeting other needs. Since the ability to use technology is related to the ability to read and write competently, instruction in computer use has the potential to develop and consolidate learners' existing print literacy skills.

This report describes a project which offered a free computer training course to older adults who were not already accessing training opportunities. This Computers for Elder Learning (CEL) project took place in the community of Chilliwack, British Columbia in 2001.

Funders:

Added: 2005-06-29

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49. Conferences: Who's Organizing Whom? (1986)

Conferences: Who's Organizing Whom?

Series: Papers That Moved Us Forward

Authors: Tannis Atkinson, Arthur Bull

Collection: Research Materials

This article discusses how conferences are traditionally structured, and provides examples of how participants can become disappointed based on the conference agenda. Finally, it proposes to reverse the traditional approach of using the conference to establish a network.

Added: 1990-01-01

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50. Connecting Supply and Demand in Canada's Youth Labour Market (2008)

Connecting Supply and Demand in Canada's Youth Labour Market Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

CPRN Research Report

Authors: Canadian Policy Research Network, Richard Brisbois, Larry Orton, Ron Saunders

Collection: Research Materials

Canadian Policy Research Networks began the Pathways project in an attempt to shed more light on the paths young people take through school to the labour market and on the institutional and policy arrangements and values that support or hinder successful pathways. Through this project they hope to develop policy options that would improve young people's ability to identify, select and navigate pathways that lead to rewarding and productive lives. This is the eighth study that has been published in the series.

This particular paper focuses on "demand-side" issues in the youth labour market, how employer demand is conveyed to students and those who support them, and how well the skills that young people gain are utilized on the job.This report is based on a literature review, analyses of survey data and key informant interviews. It includes an executive summary, introduction, methodology section, listing of key websites and the following main chapters:
- The Use and Limitations of Occupational Projections
- Skill Utilization and Skill Development in the Workplace
- The Role of Employers in the School-to-Work Transition
- Policy Implications and Research Gaps

Added: 2008-06-12

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