Authors: Vicki Trottier, Jette Cosburn
Collection: Learning Materials
The Ontario Ministry of Training, Colleges and Universities introduced the concept of a Continuous Improvement Performance Management System (CIPMS) to Ontario’s Literacy and Basic Skills adult literacy delivery agencies in 2001. CIPMS is designed to create a cohesive set of policies and improved processes throughout the system so that programs can better work together to address client needs. This manual is designed to provide an overview of what CIPMS is, how it can be an effective process, how it is being used elsewhere, and how the Ministry envisions it being used in Literacy and Basic Skills agencies. It also includes sample tools and resources that can be used in your agency.
This manual includes five sections:
1 - Introduction
2 - CIPMS in Literacy and Basic Skills
3 - Using CIPMS
4 - Agency assessment
5 - Resources and appendices
Added: 2008-07-22
For literacy and basic skills (LBS) delivery agencies
Series: Literacy and basic skills agencies
Authors: Ministry of Training, Colleges & Universities
Collection: Learning Materials
This guide is intended to provide information for Literacy and Basic Skills (LBS) funded agencies about what organizational processes need to be in place to implement a continuous improvement performance management system. To successfully implement such a system, an agency must have the organizational capacity to plan, track, organize, analyze and evaluate the results of its day to day operations. It does this to determine what needs to be changed to achieve the agency's intended results in the most efficient and effective manner.
This guide is organized into the following sections:
- Steps in the assessment process of organizational capacity
- Preparation & organization
- Tips on surveying clients, partners and stakeholders
- Step 1 – Understanding results
- The vital few
- Step 2 – Understanding cause
- Step 3 – Improving results
- Step 4 – Review the plan and adjust
Added: 2008-09-16
For literacy and basic skills agencies
Series: Literacy and basic skills agencies
Authors: Ministry of Training, Colleges & Universities
Collection: Learning Materials
Literacy and Basic Skills agencies can use this tool to assess their organizational processses as part of their continuous improvement performance management systems. This tool can be used on its own or can be incorporated into existing self-assessment and continuous improvement processes already in place in an organization. A related resource, the Agency Assessment of Organizational Capacity Guide, provides more detailed instructions and examples to support the use of the Agency Assessment Tool.
This tool involves the following four steps:
1. Understanding results
2. Understanding cause
3. Improving results
4. Review the plan and adjust
Added: 2008-09-16
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The Future of Manufacturing in Canada, Perspectives and Recommendations on Workforce Capabilities
Authors: Canadian Manufacturers and Exporters
Collection: Research Materials
Canadian manufacturers are restructuring their businesses in response to the challenges they face in global markets. The emergence of new market opportunities and disruptive low-cost competition, the rapid development of new technological capabilities, more demanding customers, a more demanding public, and intense bottom-line pressures are changing the nature of manufacturing worldwide.
This report looks at how the business of manufacturing is being transformed and redefined by changes in the market place and how companies react to them.
Added: 2007-05-16
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Authors: Vicki Trottier, Joanne Kaattari
Collection: Learning Materials
The publisher of this document, Community Literacy of Ontario, is a network of more than a hundred community literacy agencies. The goal of this resource guide is to help those agencies strengthen their performance.
The authors have included chapters on financial management; human resources management; risk management; and customer service. They also discuss strategic planning; program evaluation; board governance; and marketing.
Funders:
Added: 2010-08-19
VIEWPOINTS 2000
Series: VIEWPOINTS 2000
Authors: Chris Parsley, Canadian Labour and Business Centre
Collection: Research Materials
The third biannual Canadian Labour and Business Centre Leadership Survey was conducted between March and April 2000, and was sent to 4,442 business leaders in the private sector, public sector management and leaders of trade unions.
The survey asked a number of questions relating to labour and management perceptions of the problems facing the economy, labour-management relations, the changing nature of work and work arrangements, and other areas of interest to the Canadian Labour and Business Centre’s Board of Directors.
Included in this year's survey for the first time were questions relating to the healthy workplace. This paper discusses the key indicators of a healthy workplace; trends in these key indicators; assessment of changes in workplace health and safety overall; the major factors behind these changes; and suggested action to ameliorate health hazards to employees at work.
Added: 2007-04-13
ViewPoints 2002
Series: ViewPoints 2002
Authors: Canadian Labour and Business Centre
Collection: Research Materials
The health of the relationship between management and labour has a very real impact on the economic and social well being of all Canadians. This biennial Viewpoints survey began in 1996, gathering perceptions from labour and management on industry and workplace relations.
This report details the survey the Centre conducted in April and May 2002 of about 6,000 leaders from the business, labour and public sector (education, health, and government) communities to determine their perspectives on a range of issues including:
- challenges facing the economy and potential directions for solution;
- skills and skill shortages;
- healthy workplace practices; and
- the current state of labour/management relations in Canada.
Added: 2007-05-16
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VIEWPOINTS 2000
Series: VIEWPOINTS 2000
Authors: Canadian Labour and Business Centre
Collection: Research Materials
The health of the relationship between management and labour has a very real impact on the economic and social well being of all Canadians. The state of this relationship affects economic performance at different levels of the economy. The interactions between management and labour may be quite different at the various levels, from individual workplaces to industry sectors to the national economic environment and labour market. Still, the labour-management relationship can affect both policy and practices, with positive or negative consequences on the lives of workers and the performance of organizations.
The analysis of Viewpoints 2000 highlights several important findings with respect to labour-management relations in Canada.
Added: 2007-04-13
Authors: Canadian Labour and Business Centre
Collection: Research Materials
On July 5, 2005, the Nova Scotia Department of Environment and Labour convened a Tripartite Forum on labour/management relations in the province. The Canadian Labour and Business Centre was asked to help to organize and facilitate the Forum.
The objective of the Forum was to bring together senior representatives of employers, labour and government to discuss the role which labour/management relationships can play, both through collective bargaining and through other means, in contributing to strong growth in the provincial economy.
The document includes: the agenda, the opening remarks, keynote address, summary of the roundtable discussions, luncheon address and concluding remarks.
Added: 2007-05-09
VIEWPOINTS 2000
Series: VIEWPOINTS 2000
Authors: Canadian Labour and Business Centre
Collection: Research Materials
The third bi-annual Canadian Labour and Business Centre Leadership Survey of 4,442 private sector business leaders, public sector management, and private and public sector labour leaders was conducted between March and April 2000. As in earlier surveys, this year’s survey gathered respondents’ views on (i) the seriousness of major economic and public policy issues facing the country, and on (ii) the public policy solutions which should receive more emphasis if these issues are to be addressed.
The survey provided not only a snapshot of constituency leaders’ perceptions in 2000, but also insights into how these perceptions have changed since the first Leadership Survey in 1996. The responses to these questions on Serious Issues and Potential Solutions are summarized in this report.
Added: 2007-04-13
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