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1. Agency assessment of organizational capacity - Guide (2007)

Agency assessment of organizational capacity - Guide Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

For literacy and basic skills (LBS) delivery agencies

Series: Literacy and basic skills agencies

Authors: Ministry of Training, Colleges & Universities

Collection: Learning Materials

This guide is intended to provide information for Literacy and Basic Skills (LBS) funded agencies about what organizational processes need to be in place to implement a continuous improvement performance management system. To successfully implement such a system, an agency must have the organizational capacity to plan, track, organize, analyze and evaluate the results of its day to day operations. It does this to determine what needs to be changed to achieve the agency's intended results in the most efficient and effective manner.

This guide is organized into the following sections:
- Steps in the assessment process of organizational capacity
- Preparation & organization
- Tips on surveying clients, partners and stakeholders
- Step 1 – Understanding results
- The vital few
- Step 2 – Understanding cause
- Step 3 – Improving results
- Step 4 – Review the plan and adjust

Added: 2008-09-16

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2. Agency Assessment Tool (2007)

Agency Assessment Tool Double-A conformance, W3C Web Content Accessibility Guidelines 1.0

For literacy and basic skills agencies

Series: Literacy and basic skills agencies

Authors: Ministry of Training, Colleges & Universities

Collection: Learning Materials

Literacy and Basic Skills agencies can use this tool to assess their organizational processses as part of their continuous improvement performance management systems. This tool can be used on its own or can be incorporated into existing self-assessment and continuous improvement processes already in place in an organization. A related resource, the Agency Assessment of Organizational Capacity Guide, provides more detailed instructions and examples to support the use of the Agency Assessment Tool.

This tool involves the following four steps:
1. Understanding results
2. Understanding cause
3. Improving results
4. Review the plan and adjust

Added: 2008-09-16

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3. The Best of CCLOW Networks (1989)

The Best of CCLOW Networks

Women's Education Des Femmes, 1979-1989, Vol. 7, No. 2

Series: Canadian Congress for Learning Opportunities for Women (CCLOW)

Collection: Research Materials

In honour of CCLOW's 10th anniversary, the Editorial Board asked each network to contribute a piece on what they felt had been their greatest accomplishment. This article contains the stories.

Added: 2004-03-25

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4. Beyond the "Culturally Sensitive": Violence Prevention by Education Wife Assault (1992)

Beyond the "Culturally Sensitive": Violence Prevention by Education Wife Assault

Women's Education des femmes, Winter 1992-93 • vol.10 no.1

Series: Canadian Congress for Learning Opportunities for Women (CCLOW)

Authors: Nupur Georgia

Collection: Research Materials

This article is about “Education Wife Assault”, a Canadian organization founded in 1978 with a mission to inform and educate the community about the issue of wife assault/woman abuse in order to decrease the incidence of physical, psychological, emotional and sexual violence against women and the effect that woman abuse has on children.

The article is written in English with a summary provided in French.

Added: 2004-02-11

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5. Course Manual - Online Workshop on Board and Staff Relationships and Responsibilities (1999)

Course Manual - Online Workshop on Board and Staff Relationships and Responsibilities

Collection: Research Materials

The staff of community literacy agencies in Ontario had expressed the need for more training in volunteer management. However, time, cost, and the availability of local training opportunities were major barriers to their accessing such training. CLO and the Ministry developed an innovative partnership designed to address this training need. An online workshop on board / staff relations was created. The workshop was developed for the staff, directors, and volunteers of Community Literacy Agencies in Ontario.

Eight course modules were developed for this workshop. Workshop facilitators responded to questions and encouraged a lively online discussion which took place in the Fall of 1998. The eight modules were:

Module One - Introduction to Board/Staff Relationships and Roles
Module Two - Legal Issues for Organisations
Module Three - Who Does What in Your Organisation?
Module Four - Policy and Management in Non-Profit Organisations
Module Five - Models of Board Governance
Module Six - Deciding Where You Want to Be - Building a Shared Vision
Module Seven - Pulling it Together and Pulling Together - Effective Communications
Module Eight - Staff Reporting and Board Monitoring
Literacy practitioners found the online workshop material to be very useful to their agencies. Accordingly, the course manual was prepared in written format. For more information, contact : CLO, 80 Bradford Street, Suite 508, Barrie, ON L4N 6S7, Tel. (705) 733-2312, E-mail : kaattari@bconnex.net . This manual is also available online at NALD's Full Text Documents. (99.08.30)

Added: 1999-08-30

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6. Fostering Partnership Development (2007)

Fostering Partnership Development Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

An Historical Look at the National Literacy Secretariat Business and Labour Partnership Program

Authors: Partnerships in Learning

Collection: Research Materials

This report represents the results of an interpretive case study conducted from December 2005 to December 2006. Conceptualization of the initial idea, the project purpose, target audiences, and design features evolved over months and included many expert opinions.

This narrative report is intended to give readers a deeper understanding of how the National Literacy Secretariat Business and Labour Partnership Program has fostered partnership development since 1988.

Funders:

Added: 2007-07-16

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7. Generating Growth (1995)

Generating Growth Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

Improving Access to Capital by Small and Medium-Sized Enterprises

Authors: Canadian Labour Market and Productivity Centre

Collection: Research Materials

This report of the Task Force on Access to Capital of the Canadian Labour Market and Productivity Centre discusses and makes recommendations concerning financing barriers relevant to small and medium-sized enterprises in Canada. The work of the Task Force builds on recommendations made by the CLMPC’s Economic Restructuring Committee in their 1993 report, Canada: Meeting the Challenge of Change.

Over the past decade, small and medium-sized firms have made major contributions to net job creation. Despite this fact, it is these companies, and especially the youngest among them, that encounter significant difficulties seeking external capital. The Task Force feels, further, that issues related to debt capital have tended to overshadow discussion of equity sources.

A central message of the Task Force is that equity capital should be given heightened emphasis in Canadian investment and financing, especially for small and medium-sized enterprises (SME’s). Within the equity capital framework, there is a further need to explore in more detail the role and contributions of the relatively new labour-sponsored investment funds.

Funders:

  • HRSDC

Added: 2007-03-08

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8. Healthy Workplace Practices (2002)

Healthy Workplace Practices Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

ViewPoints 2002

Series: ViewPoints 2002

Authors: Canadian Labour and Business Centre

Collection: Research Materials

This biennial survey was the fourth in a series initiated in 1996, and provides an opportunity to assess how the perspectives of these leaders on key issues have changed over six years. The 2002 survey received an 20% response rate, normal for surveys of this type.

This report summarizes key findings on healthy workplace practices from the Canadian Labour and Business Centre’s (CLBC) Viewpoints 2002 Survey. Research on the determinants and costs of workplace diseases supports the notion, expressed in the 2000 Viewpoints Survey by business and labour leaders, that psycho-social factors such as morale, trust and good working relationships play an important role in maintaining or improving workplace health, and that their absence can be costly.

Added: 2007-05-16

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9. How to Work with Volunteers (2005)

How to Work with Volunteers Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

You can in the Yukon!

Series: Yukon Learn Learner Book Series

Authors: Marilyn Jensen

Collection: Learning Materials

Many Yukon organizations including First Nation Governments use volunteers to help in the workplace and at special events in the community. Volunteers are people who have decided to give something back to their community by donating their time and skills. Organizations that use volunteers don't always spend enough time preparing to make their volunteer programs run smoothly. As a result, volunteers and organizations can be left feeling like the experience was a negative one.

What happens to volunteers that aren't happy? Lots of times they won't come back and an organization is stuck without the help they really need. This book gives organizations some hints to keep their volunteers helpful and happy!

Added: 2007-07-26

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10. Literacy Resource Directory: Prevention Activities in Quebec (2004)

Literacy Resource Directory: Prevention Activities in Quebec Double-A conformance, W3C Web Content Accessibility Guidelines 1.0 Accessible Adobe PDF

Authors: Laubach Literacy of Canada - Quebec / Literacy Volunteers of Quebec

Collection: Research Materials

LLC-Q/LVQ has strived to create a resource directory that reflects prevention activities and initiatives in the Quebec English literacy community.

Many of the organizations listed have adult literacy as their mandate, and have many activities to achieve that end. The scope of this directory is to list only the prevention initiatives. LLC-Q/LVQ has not evaluated any of these activities. Instead, we leave this up to you as you assess your needs.

The information printed was provided by the individual organizations that responded to our questionnaire. Information was collected and cross-referenced through web searches, brochures, questionnaires and follow-up telephone conversations to verify and clarify information. Every effort was made to be accurate.

We sincerely apologize for any errors or omissions.

It is our hope that the resources listed here will serve as a starting point to steer people in the right direction to find the resources they need in the area of prevention.

Added: 2005-11-23

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