Browse by keyword "Case studies"
31. Case Study: Maisons Suprêmes (Tracadie-Sheila, NB) - Workplace Essential Skills (WES) Acadian Peninsula (2012)
Series: Case studies – LCNB
Authors: Literacy Coalition of New Brunswick (LCNB)
Collection: Learning Materials
This document provides an overview of a Workplace Essential Skills (WES) program carried out in 2011 at Maisons Suprêmes, a modular-home construction business based in the Acadian Peninsula region of northeast New Brunswick.
With an expansion planned, the company had become aware of gaps in skills among its workforce with regard to oral communication, teamwork, reading, writing, numeracy, and critical thinking.
Fourteen employees took part the WES program, made available through the province’s Department of Post-Secondary Education, Training and Labour (PETL). The goals of the program were to strengthen the learning culture; help team leaders increase their autonomy by improving their ability to communicate effectively; help promote adaptability to meet workplace requirements; and improve the self-esteem and confidence of team leaders.
Results of the WES training included improvement in production, and reduction in the number of errors; reinforcement of the employees’ sense of autonomy; greater engagement and loyalty towards the employer; an increased sense of security; and a reduction in absenteeism.
The document is one in a series of case studies prepared by the Literacy Coalition of New Brunswick (LCNB).
Added: 2013-05-30
32. Case Study: Steamfitter/Pipefitter Initiative 2010 - Workplace Essential Skills Training (2012)
Series: Case studies – LCNB
Authors: Literacy Coalition of New Brunswick (LCNB)
Collection: Learning Materials
This document focuses on the case of six pipefitters in Saint John, New Brunswick, who had all repeatedly failed the Red Seal exam, a national certification program that allows qualified tradespeople to practise in any province or territory in Canada. While all of them were highly respected by employers and colleagues, they faced losing their trade certification if they didn’t pass the exam.
In the fall of 2009, they began an intensive Workplace Essential Skills (WES) program, offered through the province’s Department of Post-Secondary Education, Training and Labour (PETL). The program included training in numeracy, thinking skills, document use, working with others, and continuous learning.
After completing the program, all six passed the Red Seal exam. Five scored in the 80s, and the sixth received a mark of 94 percent.
Pipefitters work in a variety of industrial settings, where they build, install, and maintain piping systems that carry oil and gas products, water, steam, chemicals, and other fluids.
This document is part of a series of case studies prepared by the Literacy Coalition of New
Added: 2013-05-24
33. Case Study: TIES 2 Work - Training in Essential Skills (2012)
Series: Case studies – LCNB
Authors: Literacy Coalition of New Brunswick (LCNB)
Collection: Learning Materials
This brief document offers an overview of TIES 2 Work, a three-year demonstration project in Saint John, New Brunswick, that facilitates matches between employers and potential employees through 12 weeks of Essential Skills training, including a three-week job placement.
The project is funded by the province’s Department of Post-Secondary Education, Training and Labour (PETL) as part of the Workplace Essential Skills (WES) program.
The authors note that the program offers potential employees a break in starting a career and, at the same time, helps employers find reliable employees who are able to adapt to the workplace using the skills they obtained through this program.
The document is part of a series of case studies prepared by the Literacy Coalition of New Brunswick (LCNB).
Added: 2013-04-11
34. Case Study: Tourism Industry Association of New Brunswick - Build your business...build your employees with Essential Skills Training (2012)
Series: Case studies – LCNB
Authors: Literacy Coalition of New Brunswick (LCNB)
Collection: Learning Materials
This case study looks at the participation of the Tourism Industry Association of New Brunswick (TIANB) in a pan-Canadian research project called UpSkill. The goal of the project is to determine the impact of Essential Skills training on the accommodation sector, with specific reference to front desk agents, housekeeping room attendants, servers, and line cooks.
In New Brunswick, assessments were completed for more than 100 employees in eight hotels. The results showed that Essential Skills gaps existed across the sector, irrespective of education, gender, age or cultural demographics.
Training was developed and embedded in occupation-specific curriculum. With just 15 hours of training, noticeable improvements were achieved in the Essential Skills of working with others, document use, and communication.
Organizers found that the best way of delivering the training has been two full-day sessions during paid work hours. This allows employees to be committed to training, without being concerned about work-related issues during this time.
Future programs will be based on a 30-hour Essential Skills training program.
The case study is part of a series prepared by the Literacy Coalition of New Brunswick (LCNB).
Added: 2013-06-04
35. Case Study: WES Training at Wendy’s Restaurants of Fredericton (2013)
Series: Case studies – LCNB
Authors: Literacy Coalition of New Brunswick (LCNB)
Collection: Learning Materials
This document features testimonials from both the employer and an employee of the Wendy’s fast-food restaurants in Fredericton, New Brunswick, about the benefits of Workplace Essential Skills (WES) training.
The general manager explains that the company has completed its second WES program, offered through the province’s Department of Post-Secondary Education, Training and Labour (PETL). The benefits for the company include improved morale; a significant reduction in staff turnover; and better results for recruitment initiatives.
The employee found that the WES training resulted in improved communication skills, and led to a promotion to shift supervisor.
The document is part of a series of case studies prepared by the Literacy Coalition of New Brunswick (LCNB).
Added: 2013-04-30
36. Case Study: Workplace Essential Skills Program - METALFAB participants speak about their experience (2012)
Series: Case studies – LCNB
Authors: Literacy Coalition of New Brunswick (LCNB)
Collection: Learning Materials
In this brief document, officials of a New Brunswick manufacturing company explain how a Workplace Essential Skills (WES) program has benefited their workforce. Metalfab makes fire trucks and other equipment.
Officials explain that employees who took part in the program have better communication skills; show more leadership and initiative; and seem to be more confident.
The project is funded by the province’s Department of Post-Secondary Education, Training and Labour (PETL).
This document is part of a series of case studies prepared by the Literacy Coalition of New Brunswick (LCNB).
Added: 2013-05-01
37. Cavendish Farms Learning Centre: A Profile (2008)
Authors: Ellyn Lyle
Collection: Research Materials
Cavendish Farms on Prince Edward Island is contributing to the development of an educated and competent workforce. Its Learning Centre in New Annan is proud of its ongoing commitment to improving employee education. Its mandate to provide a learner-centred environment with individualized instruction has remained the central core and helps shape the evolving programs. Although the centre was originally designed to facilitate G.E.D. completion, it has grown remarkably. Now offering adult basic literacy, G.E.D., secondary English, mathematics, biology, history, post-secondary refreshers, computer literacy, creative and professional writing, post-secondary facilitation, and assistance with professional licensing, the Learning Centre continues to listen to employees and rises to the challenge of meeting their unique needs.
Added: 2009-07-22
38. Cavendish Farms Learning Centre: Rising to the Challenge of Meeting Employees' Unique Needs (2005)
Series: The Conference Board of Canada Publications
Authors: The Conference Board of Canada
Collection: Research Materials
This case study in The Conference Board of Canada Education and Learning Case Studies series (http://www.conferenceboard.ca) focuses on the Learning Centre at Cavendish Farms, a large frozen foods producer on P.E.I. This centre, on-site at the New Annan production facility, provides Cavendish employees with a wide range of learning opportunities, such as individualized instruction in basic literacy, General Educational Development, secondary school-level English and mathematics, post-secondary refreshers, computer literacy, writing and communications. This case study looks at various aspects of the workplace education program, including its objectives, activities, resources, innovations, barriers, outcomes and keys to success.
Added: 2008-11-20
39. The CDÉACF Alpha Biblio Project (2009)
Series: Case Studies on Adult Learning
Authors: Rosalie Ndejuru
Collection: Learning Materials
This document, part of a series of case studies on adult learning, examines a project initiated in the province of Quebec by the Centre de documentation sur l’éducation des adultes et la condition féminine (CDÉACF) and the Montreal Libraries Network.
The goal of the Alpha Biblio project, which is funded by the federal and provincial governments, is to boost cooperation between public libraries and Francophone literacy organizations in order to improve reading skills among Quebec's adults.
With the establishment of Alpha Biblio, the province’s literacy organizations can now count on front-end educational support from libraries. In total, 797 independent or affiliated pubic libraries, serving 849 municipalities, are aware of the Alpha Biblio project and its goals.
The project included the development of a guide showing how a public library and literacy organization can cooperate successfully and effectively.
The author notes that the project organizers hope to create a program model that can be used in other provinces.
Added: 2013-01-09
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40. Changing Times, New Ways of Working (1997)
Alternative Working Arrangements and Changes in Working Time
Authors: Canadian Labour Market and Productivity Centre
Collection: Research Materials
As the world of work changes in response to forces like globalization, technological advances and competition, more and more workplaces are turning to new work arrangements such as flextime, job sharing and part-time work. This report provides analysis of the impact, costs and benefits of alternative approaches to work arrangements and working time. It establishes an important link between the changes occurring in the labour market and business environment, and specific attempts to control change in the workplace. It sketches the elements of a framework for developing successful new work arrangements in the workplace, and also highlights gaps in the current knowledge base, identifying areas where more research is needed in order to understand the longer term implications of these arrangements.
Added: 2007-11-07
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© 2012 National Adult Literacy Database
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This project is funded by the Government of Canada’s
Office of Literacy and Essential Skills.
Office of Literacy and Essential Skills.
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