National Adult Literacy Database

This document is one in a series of seven workbooks designed to help new and potential employees in the gaming industry develop their essential skills.

The workbook is divided into two sections. The first offers a review of reading functions related to general gaming occupations. Topics include scanning for information; building vocabulary; reading to remember; reading memos, emails, and bulletins; and reading casino manuals, handbooks and procedures.

For each topic, the authors provide tips for trainers; descriptions of skills; and exercises to help learners practise the skills.

The second section is called “Job Family” and offers practice questions organized according to specific types of gaming and casino jobs. For example, learners who need to develop reading skills related to food and beverages will find relevant reading exercises under the subtitle “Food and Beverages.”

The series was developed through a two-year project initiated by the Canadian Gaming Centre of Excellence (CGCE), a subsidiary of Manitoba Lotteries, aimed at helping potential employees who are Aboriginal or new Canadians.

The workbooks are available for download at this address: http://www.gamingcentreofexcellence.ca/essentialskills/downloadableresources.cfm.