National Adult Literacy Database

"Developing a Strategy for Clear Language in Municipal Communications" is the first part of the three-part "Clarity Kit," which was created to assist municipal workplaces to improve communication in the workplace by encouraging the use of clear language. The tools in this kit are designed to be used co-operatively by both management and union advocates and have been modeled on the process used to set up joint labour/ management workplace literacy programs in many Canadian municipalities. In this first part of the kit, the authors outline the steps to developing a workplace clear language initiative, discuss how to promote the initiative and get people's support, and introduce the clarity audit.

The Clarity Kit was developed jointly by the Canadian Association of Municipal Administrators (CAMA) and the Canadian Union of Public Employees (CUPE), with support from the Adult Learning, Literacy and Essential Skills Program, Human Resources and Social Development Canada (HRSDC).