National Adult Literacy Database

This workbook is for stakeholder committee members or others responsible for planning and implementing workplace education programs for municipal employees. It shows how to plan and carry out an Organizational Needs Assessment (ONA) in a way that suits individual workplaces. The ONA is one of the first activities in the program planning process. It helps determine what programs should be offered and how they should be offered.

This workbook includes suggestions on how to prepare for and plan the ONA, carry it out, make recommendations, and present the results to key decision makers and stakeholders. It also contains a series of practical questions that committees could use in the planning process, committee worksheets and a section on additional resources.