National Adult Literacy Database

This case study looks at the workplace learning programs available at Palliser Furniture Ltd, the largest furniture manufacturer in Canada, with over 1200 workers worldwide. For this study, the author focuses on programs the company offers in basic computer skills, manufacturing and leadership, and high school upgrading in English and math. Both learners and instructors were interviewed regarding their experiences, and the data collected helped the author identify the formal and informal learning paths of the workers. This study has been broken down into the following sections:
- the learning trend at Palliser
- factors related to training and learning
- learning triggers
- making decisions about workplace learning
- recognizing the training path
- opportunities for learning and engagement in the company
- types of learning
- synergy between formal and informal learning