National Adult Literacy Database

This case study by The Conference Board of Canada (http://www.conferenceboard.ca) looks at the Bank of Canada's Second Language Learning Café. The Café was developed in-house by the Bank as a personal computer support mechanism to solve a major second-language training challenge. It includes a comprehensive series of work-related language exercises for both English and French as second languages. This case study offers an overview of the program and looks at its objectives, target groups, activities, resources, innovations, barriers and outcomes, as well as its use as a model for other businesses.