Collection: Research Materials
Based in Mississauga, Ontario, Robinson Paperboard Packaging produces tubes, cans and boxes used in the cosmetics, confectionery and other industries. More than 90 per cent of its employees are recent immigrants from South Asia and Eastern Europe.
Management’s growing concerns about its poor employee safety record led to the introduction of an English as a Second Language (ESL) program. The goals of the program were to increase the English-language verbal and written skills of employees; reduce time lost due to accidents and increase hazard awareness by raising employees’ ability to understand hazard warnings, safety manuals, and other workplace documents; improve employees’ morale and confidence; develop employees’ problem-solving skills; and help immigrant employees to better function in the larger society by improving their ability to communicate in English.
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