Authors: Hammond and Associates Inc.
Collection: Learning Materials
This document is housed on the Hammond & Associates website: http://www.hammondassociatesinc.com.
Focusing specifically on the food services industry, this guide helps the user to prepare clear, readable workplace documents.
The author uses the acronym CLEAR to explain the message found in the guide’s five sections: Clarify the message; Learn about your readers; Expand your idea; Apply the principles; and Review your work.
The guide includes examples of documents rewritten according to the principles of clear language, as well as numerous tips for simplifying and clarifying the message in a document. For example, changing text from the third person (he/she) to the second person (you) can make a document much easier to understand.
Using clear language in the workplace provides real benefits, the author notes. It helps workers understand the message; lessens the chance that information will be misinterpreted; and increases the chance that instructions will be carried out properly.