Browse by author starting with "H"
21. Clear Language Guide for the Construction Industry (2011)
Authors: Hammond and Associates Inc.
This document is housed on the Hammond & Associates website: http://www.hammondassociatesinc.com.
In this guide, specifically aimed at the construction industry, the author offers a guide to preparing clear, readable workplace documents.
The guide is divided into five sections, summed up in the acronym CLEAR: Clarify the message; Learn about your readers; Expand your idea; Apply the principles; and Review your work.
The guide includes examples of documents rewritten according to the principles of clear language, along with numerous tips for clarifying the message in a document. In addition to hints for composing a clear message, there are also suggestions for using type size, fonts and capitalization to make documents easier to read.
The author explains that using clear language in the workplace provides real benefits by helping workers understand the message; lessening the chance that information will be misinterpreted; and increasing the chance that instructions will be carried out properly.
Funders:
- Government of Alberta
Added: 2011-09-06
22. Clear Language Guide for the Food Services Industry (2010)
Authors: Hammond and Associates Inc.
This document is housed on the Hammond & Associates website: http://www.hammondassociatesinc.com.
Focusing specifically on the food services industry, this guide helps the user to prepare clear, readable workplace documents.
The author uses the acronym CLEAR to explain the message found in the guide’s five sections: Clarify the message; Learn about your readers; Expand your idea; Apply the principles; and Review your work.
The guide includes examples of documents rewritten according to the principles of clear language, as well as numerous tips for simplifying and clarifying the message in a document. For example, changing text from the third person (he/she) to the second person (you) can make a document much easier to understand.
Using clear language in the workplace provides real benefits, the author notes. It helps workers understand the message; lessens the chance that information will be misinterpreted; and increases the chance that instructions will be carried out properly.
Funders:
- Government of Alberta
Added: 2011-09-07
23. Collection of Texts 2009 – 2010 (2010)
Series: Collection of Texts
Authors: Huntingdon Learning Centre
The Huntingdon Learning Centre is a non-profit organization located in a small community southwest of Montreal in Quebec. It offers workshops, in both French and English, in basic reading, writing and mathematics, as well as courses in both English and French as a second language for newcomers to the area.
This document offers a selection of work produced by learners at centre during the 2009-10 academic year. The texts include accounts of Remembrance Day ceremonies, a wreath-making workshop, and a field trip to a museum.
One learner wrote about keeping budgies as pets, while another shared what she had learned about Pakistan by corresponding with a penpal in that country.
Added: 2012-03-19
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24. Collection of Texts: Class of 2008-2009 (2009)
Series: Collection of Texts
Authors: Huntingdon Learning Centre
The Huntingdon Learning Centre is a non-profit organization located in a small community southwest of Montreal in Quebec. The centre offers workshops, in both French and English, in basic reading, writing, and mathematics, as well as courses in both English and French as a second language for newcomers to the area.
This document is a collection of writings produced by learners at the centre in 2008-2009. The material includes a daughter’s memories of her father; one learner’s presentation about Peru, the country where she was born; and stories about travelling, favourite sports, and pets.
One learner wrote about the friend he made through a letter exchange, organized by the centre, with other literacy learners in Alberta and Manitoba.
Added: 2012-02-17
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25. Collection of Texts: Class of 2010 – 2011 (2011)
Series: Collection of Texts
Authors: Huntingdon Learning Centre
Located in a small community southwest of Montreal in Quebec, the Huntingdon Learning Centre is a non-profit organization that offers workshops, in both French and English, in basic reading, writing and mathematics. It also offers courses in both English and French as a second language for newcomers to the area.
This document is a collection of writings done by learners at the centre in 2010-11. The texts include an account of a trip to a maple sugar bush; memories of helping out on a farm in the 1950s; a description of a favourite television show; and a discussion of the importance of community.
Some of the texts were written by the learners themselves. In other cases, a staff member transcribed the learner’s thoughts
Added: 2012-02-10
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26. Common Ground: A How-To Guide for Employers (2010)
Series: Common Ground: English in the Workplace
Authors: Centre for Excellence in Intercultural Education (NorQuest College), Douglas Parsons, Paul Holmes
This guide is designed to help employers set up and deliver their own English in the Workplace (EWP) programs. It discusses how differences in language, culture and level of integration into the community can affect workplace safety, productivity and retention rates.
The guide offers a step-by-step process for establishing a EWP training program, beginning with finding a suitable facilitator and forming an advisory team. Other sections deal with carrying out a needs assessment; choosing learning settings; evaluating the program; creating independent learners; and setting goals for full integration.
The guide also discusses tools for increasing awareness and understanding of attitudes and behaviours.
Additional sections outline ways to customize the program for a specific workplace.
Added: 2010-03-24
27. Common Ground: English in the Workplace Training Manual (2010)
Series: Common Ground: English in the Workplace
Authors: Centre for Excellence in Intercultural Education (NorQuest College), Douglas Parsons, Paul Holmes
The manual begins by setting out general learning outcomes: understanding Canadian workplace safety policy; practising pronunciation clarity; learning about working in a multicultural organization; and expanding idiomatic and industry-specific vocabulary.
The manual includes ten modules, each dealing with a specific aspect of safety like dealing with hazardous materials, emergency response or personal protective equipment. Each safety issue becomes a conduit to the other general learning outcomes. For example, the module on fire safety deals with sentence stress to practise pronunciation clarity; understanding small talk as an aspect of learning to work in a multicultural organization; and how to make and apology as a way to expand idiomatic vocabulary.
The manual also includes a list of idioms, a glossary and list of recommended readings on intercultural issues.
Added: 2010-03-26
28. Common Ground: Facilitator's Manual (2010)
Series: Common Ground: English in the Workplace
Authors: Centre for Excellence in Intercultural Education (NorQuest College), Douglas Parsons, Paul Holmes
This manual is designed to provide both experienced and first-time English in the Workplace Program (EWP) facilitators with a ready-to-use curriculum and training guide that introduces workers from outside Canada to concepts of safety, pronunciation clarity, cultural awareness and other essential workplace skills.
The section specifically aimed at first-time EWP facilitators deals with the skills needed for effective facilitation; establishing a welcoming atmosphere; and providing constructive feedback.
Other sections deal with bridging language and culture; teaching strategies and tools; settings for learning; and adapting coursework to individual needs.
Added: 2010-03-24
29. Communication Essentials: Modular Workshop - Introduction (2009)
Series: Communication Essentials - HRSDC
Authors: Human Resources and Skills Development Canada (HRSDC)
This guide offers facilitators the tools they need to deliver a one-day workshop designed to help learners build and practise their oral communication skills.
Oral communication has four levels of complexity, with one being the most basic level and four the most advanced. The curriculum in this workshop is targeted for learners at Levels 2 and 3. The introduction and conclusion modules of the workshop can be used with both Level 2 and Level 3 audiences with minimal adaptation. The core exercises, however, are specifically targeted to Level 2 or Level 3.
The guide contains step-by-step instructions for preparing for the workshop; a supplies checklist; and a suggested timetable for the workshop.
The workshop curriculum’s modular structure allows facilitators to customize the content to meet the needs of intended learners.
Added: 2012-03-21
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30. Communication Essentials: Modular Workshop Exercises (2009)
Complexity Level 2
Series: Communication Essentials - HRSDC
Authors: Human Resources and Skills Development Canada (HRSDC)
This document contains core exercises for a one-day workshop aimed at helping learners improve their oral communication skills.
The exercises focus on six skills: listening; asking questions; giving instructions; sharing an opinion; saying no; and giving and receiving feedback. There is at least one exercise for each of those skills.
The authors note that it is not necessary to cover all six skill areas in a one-day workshop. Facilitators are encouraged to choose topics and exercises that are most relevant to the abilities, needs and interests of their learners.
Added: 2012-03-13
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© 2012 National Adult Literacy Database
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