Browse by title starting with "H"
1. Handbook: The Cost of Borrowing – Learn what you need to know quickly (2011)
Series: Money Matters Handbooks – ABC Life Literacy Canada
Authors: ABC Life Literacy Canada
In this guide, the authors explain the real costs of various means of borrowing money to pay for something.
They choose an item with a price-tag of $300, then show what a consumer will eventually pay if, instead of cash, he uses a line of credit, overdraft protection, various types of credit cards, or a payday loan to purchase the item.
Once interest and other fees are included, the cost of the item varies from the $300 sticker price if the buyer pays cash to a high of $340 if he uses a payday loan.
Added: 2012-01-19
View complete record details...
See also:
2. Handbook: Making a Budget – Learn what you need to know quickly (2011)
Series: Money Matters Handbooks – ABC Life Literacy Canada
Authors: ABC Life Literacy Canada
This handbook provides a straightforward guide to personal budgeting. It includes definitions of income and expenses; an explanation of the difference between needs and wants; and tips for keeping spending under control.
The authors discuss the importance of saving for the future and offer tips for making saving a priority item in a budget.
The guide includes a worksheet that readers can use to track income and expenses over the course of a month.
Added: 2012-01-19
View complete record details...
See also:
3. Handbook: RESPs – Learn what you need to know quickly (2011)
Series: Money Matters Handbooks – ABC Life Literacy Canada
Authors: ABC Life Literacy Canada
This handbook guides parents through the process of setting up a Registered Education Savings Plan (RESP) to help pay for their children’s postsecondary education.
An RESP is a type of savings account, registered with the Government of Canada, to which the government contributes a certain amount of money to help it grow faster. The amount contributed by the government is called the Canada Education Savings Grant (CESG) and is available to every child who is a Canadian resident.
The authors explain that in addition to the CESG, the government also has two grant programs aimed specifically at helping low-income families: the Canada Learning Bond (CLB) and the Additional Canadian Education Savings Grant (A-CESG).
They provide some examples to show how the grants would work for different families, calculating the amount a family could save in an RESP by the time a child is ready for college or university.
Added: 2012-01-24
View complete record details...
See also:
4. Handling Complaints [Video – 8:02] (2008)
![Handling Complaints [Video – 8:02]](http://www.nald.ca/library/multimedia/images/thumb.jpg)
Citation
Share
Authors: Emerit Tourism Training
This video explores the importance of handling complaints effectively in the hospitality industry.
The narrators discuss potential causes for complaints, including bad service, poor quality, and unavailability of a product. They point out that complaints can actually improve business by helping to identify problem areas. If patrons don’t complain, the problem can reoccur, business will be lost, and the firm’s reputation may suffer.
The video includes a scenario that shows a young man effectively handling a complaint from a young mother dissatisfied with the service provided by lifeguards at a water theme park. The narrators explain how the employee’s actions resolve the problem and minimize the customer’s dissatisfaction.
This video is part of the Emerit training program developed by the Canadian Tourism Human Resource Council (CTHRC), which represents 174,000 businesses in the tourism sector.
Funders:
- Government of Canada's Sector Council Program
Added: 2012-10-11
View complete record details...
See also:
5. Handling Legal Concerns (2008)
QLWG Individual Life Skills - Unit 29
Series: QLWG Skills for Life Series
Authors: Vicki-Ann Huegli
Competency-based learning meets the needs of all learners. It is important to keep in mind, however, that all learners are different. In order to address the needs and interests of all learners, the units in this publication have been divided by Essential Life Skills and Individual Life Skills.
Essential Life Skills are important for everyone, while Individual Life Skills address the needs and interests of different learners. Once learners have completed the “Essential” units, they may choose a unit that is applicable to their interests and lifestyle.
Added: 2009-09-30
6. Hands On! (1999)
A Collection of ESL Literacy Activities
Authors: Halifax Immigrant Learning Centre
This collection of activities was developed for instructors working with adult ESL learners who have had little or no opportunity to develop reading and writing skills. The chapters focus on topics usually explored in any adult ESL class, although references are made to areas and names within Nova Scotia. The primary focus of this resource is to provide a thematic-based approach to learning reading and writing. This book is not a curriculum, but one of many resources that can be used to teach learners how to read and write.
Chapters 1–5 are in sequential order for learners at a very basic level. Each of these five chapters builds on the previous chapter. Chapters 6–14 are in no particular order and should be selected according to learners’ level, needs and interests.
Added: 2008-07-24
7. A Happy Media: Using Public Relations to Meet Your Outreach Needs (2000)
Authors: Community Literacy of Ontario (CLO)
This document is based on a half-day workshop presented at Community Literacy of Ontario’s annual general meeting in October 2000. The authors have included seven exercises to help organizations identify their target audience and decide how to reach that audience through mass media.
Topics covered include recognizing the role of the media in an outreach strategy; understanding the criteria for selecting and approaching media; developing a good press release; and preparing spokespeople for media exposure.
Added: 2013-02-14
8. Harbours to Highlands (2003)
A Geography Manual
Authors: Lisette Jones, Tina Nickerson, Simone Meuse
Harbours to Highlands gives learners an opportunity to learn about many aspects of geography – from the early map-makers to the depletion of the ozone layer to the planets in our solar system.
The stories in this document are written using language and structure appropriate to Level 1 and 2 of the Nova Scotia Academic Upgrading Curriculum. Most stories have two versions – the first versions contain more detailed information while the second versions, appearing under different titles, are much simpler and meant for lower level learners.
The stories are accompanied by questions and exercises to strengthen grammar, comprehension, and math skills.
Funders:
Added: 2004-03-11
9. Hardships and Blessings (2002)
Seniors tell their stories
Authors: Una Hynes
This is an easy-to-read book of stories suitable for adult literacy programs. The stories were written by seniors who willingly shared their personal life experiences and historical remembrances and provide a random depiction of people, places and events in Newfoundland, from North Harbour to Admirals Beach.
Added: 2003-11-27
10. Hastings Racecourse - Vancouver, British Columbia: Case Study [Video - 7:12] (2012)
Citation
Share
Authors: ABC Life Literacy Canada
This is one of four video case studies developed by ABC Life Literacy Canada to showcase successful workplace education programs across Canada.
This video focuses on Hastings Racecourse in Vancouver, British Columbia, which has its own learning centre to help employees develop both Essential Skills and the unique job skills required in the horse racing industry.
The learning centre responds to widely varied needs, including Adult Basic Education (ABE); General Education Development (GED) accreditation; and English as a Second Language (ESL) training. As well, the centre offers a groom school that teaches participants how to care for and groom thoroughbred horses.
The video is accompanied by written material that supplies further details about the learning centre, along with insights into a unique industry.
Funders:
- Canadian Centre on Substance Abuse
- Capilano University
- Hastings Entertainment Inc.
- HBPA
Added: 2012-11-05
© 2012 National Adult Literacy Database
Powered by Drupal
Powered by Drupal
This project is funded by the Government of Canada’s
Office of Literacy and Essential Skills.
Office of Literacy and Essential Skills.
Comments
Comments
If you found this particular resource to be useful, please include a comment.