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71. The Clarity Kit: Effective Communication for Municipalities (2006)
Part 3: Analyzing Municipal Communications: the Clarity Audit™
Series: The Clarity Kit
Authors: Ruth Baldwin, Sally McBeth
"The Clarity Audit" is the third part of the three-part "Clarity Kit," which was developed to assist municipal workplaces to improve their communication by encouraging the use of clear language. A clarity audit is a tool for gathering information about how an organization communicates, from the perspective of both management and unionized employees. It gives everyone a chance to comment on the clarity and quality of the communications they encounter in the municipal workplace. Analyzing the results helps the organization plan how to move forward with a clear language initiative.
This document contains the following sections:
- Seven important reasons to do a clarity audit
- How to carry out a clarity audit
- Analyzing your information
- Supports for moving forward
- The clarity audit tool: find out how your organization communicates
Funders:
Added: 2007-09-24
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72. A Class Calendar (1998)
Series: CONNECT: Canada's Resource Publication on Technology & Adult Literacy
Authors: Diane McCargar
This lesson plan from CONNECT teaches spelling,and capitalization while learners practise entering information in a spreadsheet or table.
Funders:
Added: 2003-07-20
73. Classroom Accommodations for Teachers of Students with Learning Difficulties (2004)
Authors: Shirley Sarna
This document lists accommodations, intended to be examples for schools to use in developing a plan to address a student's needs.
Instructional Strategies are offered for such behaviours as:
-Difficulty following a plan (has high aspirations, but lacks follow-through)
-Difficulty sequencing and completing steps to accomplish specific tasks
-Shifting from one uncompleted activity to another without closure.
-Difficulty following through on instruction from others.
Added: 2004-09-09
74. Cleaning a Mouse (2000)
Series: CONNECT: Canada's Resource Publication on Technology & Adult Literacy
Authors: Diane McCargar
This Technical Tips article from CONNECT provides information about how to clean a computer mouse.
Funders:
Added: 2003-07-25
75. Clear Language Guide for the Construction Industry (2011)
Authors: Hammond and Associates Inc.
This document is housed on the Hammond & Associates website: http://www.hammondassociatesinc.com.
In this guide, specifically aimed at the construction industry, the author offers a guide to preparing clear, readable workplace documents.
The guide is divided into five sections, summed up in the acronym CLEAR: Clarify the message; Learn about your readers; Expand your idea; Apply the principles; and Review your work.
The guide includes examples of documents rewritten according to the principles of clear language, along with numerous tips for clarifying the message in a document. In addition to hints for composing a clear message, there are also suggestions for using type size, fonts and capitalization to make documents easier to read.
The author explains that using clear language in the workplace provides real benefits by helping workers understand the message; lessening the chance that information will be misinterpreted; and increasing the chance that instructions will be carried out properly.
Funders:
- Government of Alberta
Added: 2011-09-06
76. Clear Language Guide for the Food Services Industry (2010)
Authors: Hammond and Associates Inc.
This document is housed on the Hammond & Associates website: http://www.hammondassociatesinc.com.
Focusing specifically on the food services industry, this guide helps the user to prepare clear, readable workplace documents.
The author uses the acronym CLEAR to explain the message found in the guide’s five sections: Clarify the message; Learn about your readers; Expand your idea; Apply the principles; and Review your work.
The guide includes examples of documents rewritten according to the principles of clear language, as well as numerous tips for simplifying and clarifying the message in a document. For example, changing text from the third person (he/she) to the second person (you) can make a document much easier to understand.
Using clear language in the workplace provides real benefits, the author notes. It helps workers understand the message; lessens the chance that information will be misinterpreted; and increases the chance that instructions will be carried out properly.
Funders:
- Government of Alberta
Added: 2011-09-07
77. Clear Workplace Communication (A) (2009)
Lesson Plan 16
Series: Language for Work: CLB and Essential Skills Lesson Plans for ESL Instructors
Authors: Centre for Canadian Language Benchmarks (CCLB)
In the workplace, learners will meet a variety of communication styles. They may need to understand how language can mean different things to different people. They need to know how to communicate directly and to clarify expectations.
This lesson plan is the first of two lessons on clear workplace communication. Prepared by ESL (English as a Second Language) teachers, it is geared to a workplace preparation class.
The two Essential Skills required are: Oral Communication, and Writing.
Added: 2009-10-28
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78. Clear Workplace Communication (B): Learning to Negotiate in the Workplace (2009)
Lesson Plan 17
Series: Language for Work: CLB and Essential Skills Lesson Plans for ESL Instructors
Authors: Centre for Canadian Language Benchmarks (CCLB)
In the workplace, learners will meet a variety of communication styles. They may need to understand how language can mean different things to different people. They need to know how to communicate directly and to clarify expectations.
This lesson plan is the second of two lessons on clear workplace communication. Prepared by ESL (English as a Second Language) teachers, it is geared to learners who want to learn to negotiate in order to get what they need.
The two Essential Skills required are: Oral Communication, and Writing.
Added: 2009-10-28
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79. The Clear Writer’s Hit Squad [Video - 15:52] (2009)
![The Clear Writer’s Hit Squad [Video - 15:52]](http://www.nald.ca/library/multimedia/images/thumb.jpg)
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Authors: Parashoot Productions Inc.
This video takes an amusing approach to the subject of clear writing for the workplace.
It begins with a writing “hit squad” bursting in on a manager as he writes another jargon-filled, overly complicated memo to his employees. The manager learns that while his writing is grammatically correct, it is anything but clear.
He learns the rules for getting his message across, including writing directly to his readers instead of using impersonal third person; using the active voice; writing instructions in their natural order; maintaining a positive tone if at all possible; avoiding jargon; and explaining difficult words in their context.
Funders:
- Citizenship and Immigration Canada
Added: 2012-05-17
80. Clear Writing and Design (2008)
A Reader-Friendly Handbook
Authors: Literacy in Action
This is a handbook written in clear language about clear language.
Effective communication depends on a number of elements, including the use of language that is accessible to most people, and formatting that enhances the information and makes it easier to understand. In this clear language handbook, the authors present important reasons for choosing to write effectively and simply. They discuss readers and language levels and illustrate ways to simplify writing and organize information.
This handbook is divided into five chapters, which cover the following topics:
Chapter 1 - Writing for Everyone
Chapter 2 - Getting Started
Chapter 3 - Clear Writing
Chapter 4 - Design and Formatting
Chapter 5 - Editing and Proofreading
Added: 2009-01-08
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