This booklet explains how literacy and Essential Skills affect the workplace and offers a list of programs and services available in New Brunswick.
The authors explain what the nine Essential Skills are and offer examples of each one. They also describe the benefits to both employers and workers from improved skills.
They also provide case studies of Workplace Essential Skills (WES) programs carried out in a metal fabrication plant and a fast-food restaurant, along with a description of a training program in Saint John that facilitates matches between employers and potential employees through training and on-the-job experience.
The booklet includes contact information for programs and links to a variety of web resources.