Authors: Robyn Cook-Ritchie
This manual provides a set of general policy and procedure templates that should be considered, adapted and modified as required, and thereafter adopted for use in a Literacy and Basic Skills program .The templates are meant to be a starting point for drafting policy in an agency. All of the policies are directly linked to the Service Quality Management Requirements found in the LBS Program Guidelines and are also cross-referenced to the Core Quality Standards and the features of the Core Quality Standards. The manual also contains a copy of the manual on diskette. The manual was funded by the National Literacy Secretariat and the Government of Ontario through the Ministry of Education and Training.
The manual is downloadable free of charge from : http://www.llsc.on.ca/ For more information contact: Tamara Riddle, Executive Director, Literacy Link South Central, 475 Caradoc Street South, Strathroy ON N7G 2R1, Tel. (519) 246-1577, Fax (519) 246-1414, E-mail: email@example.com (99.12.22)
Format: manual and diskette