National Adult Literacy Database

This lesson plan, part of the Canadian Language Benchmarks (CLB) Essential Skills series, is aimed at learners who are reluctant to ask others to slow down or repeat what they have said. The goal is to help learners find ways to interrupt politely when they need clarification. As well, the lesson reassures learners that asking for clarification doesn’t mean losing face in the workplace.

The lesson plan is rated at CLB level 3-4 and is estimated to require 2 hours. It focuses on the essential skills of oral communication and working with others.