Lesson Plan 17
In the workplace, learners will meet a variety of communication styles. They may need to understand how language can mean different things to different people. They need to know how to communicate directly and to clarify expectations.
This lesson plan is the second of two lessons on clear workplace communication. Prepared by ESL (English as a Second Language) teachers, it is geared to learners who want to learn to negotiate in order to get what they need.
The two Essential Skills required are: Oral Communication, and Writing.