Authors: Karen Hammond
This document is housed on the Hammond & Associates website: http://www.hammondassociatesinc.com.
In this guidebook, the author describes an approach to analyzing the language demands of one occupation or occupational cluster and provides some tools for the task. Those tools are based on a broad range of benchmarking projects, and were developed through three pilot projects funded by Alberta Employment and Immigration.
This resource divides the approach into six phases: project planning; design and development; data collection; data analysis and interpretation; summarizing and reporting of results; and evaluation.
The author provides explanations of many of the terms used in the guidebook, including Canadian Language Benchmarks, a national standard and descriptive scale of communicative proficiency in English as a Second Language (ESL) expressed as 12 benchmarks or reference points.
It is also noted that the need to analyze the language demands of an occupation may be driven by many factors, including the desire to more effectively attract, integrate and retain workers from other cultural and language groups; to enable all workers, including those with limited English language skills, to meet their potential; and to avoid intercultural conflicts.