National Adult Literacy Database

For Adult Literacy Service Providers

Authors: Robyn Cook-Ritchie

The purpose of this manual is to provide readers with a set of general policy and procedure templates that should be considered, adapted and modified as required for use in a Literacy and Basic Skills (LBS) program. A template is meant to be a guide or a pattern that can be used to "shape" your work. These policy templates can be used as the starting point for drafting policy in your agency.

Each policy/procedure template includes four segments with the following headings: Policy Statement; Why? (reasons for the policy); Procedures; Key core quality standards and features. Sample policies cover such topics as: personnel, volunteer management, financial management, safety, marketing and community outreach, and more.

Funders:

• OLES

Added: 2000-05-02

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