In this study, the authors examine the literature about the difficulties of measuring productivity in the service sector in general, and in the tourism /hospitality industry in particular.
There are many reasons offered to explain the low productivity and productivity growth slowdown in the service sector, the authors note. The unsatisfactory definition of service productivity and measurement errors are mostly to blame.
The lack of accuracy in measuring productivity in the service sector makes the management and monitoring of productivity in that sector much more difficult. As a result, improvement of the measurement of productivity in the service sector is helpful for increasing productivity growth.
This study is published by the University of Guelph and the Canadian Tourism Human Resource Council (CTHRC). To get more information about the CTHRC, please click here: http://www.cthrc.ca.
Authors: Ontario Literacy Coalition (OLC)
This report was prepared by the Ontario Literacy Coalition (OLC), now called Essential Skills Ontario. It focuses on a growing gap between the traditional understanding of the labour market and its relationship to technology. New technologies are filtering down into all sectors of the economy and the result is that jobs once considered menial now require a set of complex digital skills.
The authors call for more emphasis on Essential Skills and science, technology, engineering and math (STEM), in combination with vocational training. As well, industry groups must find new approaches to defining skills, approaches that allow workers to demonstrate the skills they have learned through formal education or on the job.
As well, the report calls for a concerted effort to help the 48 per cent of the population who possess less than level 3 literacy skills. Level 3 is the minimum required for participation in the knowledge economy.
To learn more about Essential Skills Ontario, please click here: http://www.essentialskillsontario.ca/.
Lessons in Learning – October 30, 2008
Series: Lessons in Learning
Authors: Canadian Council on Learning (CCL)
The authors point out that while recent immigrants to Canada have attained high levels of education, they earn less and are more likely to be unemployed than their Canadian-born counterparts.
Over time, the labour-market gap between immigrants and native-born Canadians diminishes, the authors note. Nonetheless, given that Canada faces growing competition for skilled immigrants, it is important to ease the transition into the Canadian labour force for new immigrants.
The authors offer several recommendations for easing the integration of immigrants into the labour market, including enhancing language education; improving the recognition of foreign credentials; and providing prospective immigrants with the information they need to make informed decisions about their future.
Authors: Canadian Labour and Business Centre
Rising and changing skills requirements in the economy, the constant pace of technological change and demographic pressures pose major challenges for the Canadian workforce. The National Roundtable on the Adult Labour Force (September 16, 2002; Montreal) was one in a series of consultations where HRDC asked key labour market players to provide views and advice on the diagnostic and milestones which were set out in Knowledge Matters: Skills and Learning for Canadians, and on how these milestones might best be achieved.
Authors: Statistics Canada
The International Adult Literacy Survey (IALS) was a seven-country initiative conducted in the fall of 1994 to create comparable literacy profiles across linguistic and cultural boundaries. This is a report of a study that analyses the New Brunswick data collected for the IALS in order to better understand literacy in the province. According to this survey, 60% of New Brunswick adults are in the lowest two levels of literacy in all three domains (prose, document and quantitative). Comparisons with the other Atlantic provinces, Canada as a whole and the pool of countries involved in IALS offer some telling insights into literacy levels in the province.
International results were published in December 1995 and national results were published in the fall of 1996. Whenever possible, this report attempts to reproduce the analysis presented in the earlier publications. Links to age, education, occupation and a variety of other demographic indicators are explored and a separate chapter on the practices of literacy is presented. Key results are listed in an executive summary. The remaining is divided into three chapters and a conclusion:
Chapter 1 - A profile of literacy in New Brunswick
Chapter 2 - The practice of literacy
Chapter 3 - Dollars and sense: the economics of literarcy
International Graduates of Canadian Institutions and the National Workforce
This report presents the findings of the first large-scale, national study focused on the experience of international students in entering the Canadian labour market. The purpose of this research was to gain a better understanding of the experiences of international graduates in Canada as they completed their studies and attempted to enter the Canadian labour market. Placing international students at the heart of the research, the study attempted to understand the challenges facing international graduates as reported by students themselves, and as understood by representatives of institutional offices responsible for international students, and employers across Canada.
As potential immigrants, international graduates comprise a substantial pool (about 30,000 graduates annually) of the kind of talent and experience that Canada is trying to attract globally. Through their research, the authors hoped to learn why working in Canada did not appeal to more new graduates, what impediments existed to prevent their staying and what if any measures could be taken to make them more likely to stay.
The lack of a clearly articulated policy on international students is damaging Canada’s efforts to compete with its trading partners for the pool of highly skilled graduates, according to this report published by the Canadian Bureau for International Education (CBIE).
The report is based on the first large-scale national study to focus on the experience of international students in entering the Canadian labour market. The research team, with financial support from the Canadian Council on Learning (CCL), surveyed a thousand students at 20 colleges and universities across Canada.
Only a third of the students planned to try to stay in Canada. Most said they were deterred from working in Canada by inconsistent and confusing policies and practices.
The authors point out that many employers do not know they are now allowed to hire international students and graduates. Even when they are informed, they are reluctant to do so until the government of Canada provides better guidance on the regulations.
Authors: Canadian Labour and Business Centre
On July 5, 2005, the Nova Scotia Department of Environment and Labour convened a Tripartite Forum on labour/management relations in the province. The Canadian Labour and Business Centre was asked to help to organize and facilitate the Forum.
The objective of the Forum was to bring together senior representatives of employers, labour and government to discuss the role which labour/management relationships can play, both through collective bargaining and through other means, in contributing to strong growth in the provincial economy.
The document includes: the agenda, the opening remarks, keynote address, summary of the roundtable discussions, luncheon address and concluding remarks.
This report outlines an initiative designed to address the barriers that affect the integration of immigrants into the Canadian labour market. It was undertaken by the Canadian Coalition of Community-Based Employability Training (CCCBET), a non-governmental organization made up of representatives of provincially chartered training associations.
The initiative included a survey administered to nine sector councils and 10 agencies that serve immigrants; a meeting in Ottawa, Ontario, in September 2005; and follow-up interviews.
Survey respondents reported that the top three barriers were language skills; recognition of foreign work experience and credentials; and lack of Canadian work experience. However, during the meeting, it was decided that “relevant work experience” was a more accurate and less discriminatory term than “Canadian” experience specifically.
Follow-up interviews after the meeting showed that a number of participants had formed partnerships and had shared information about the issue.
Authors: Alison Taylor
Canadian Policy Research Networks (CPRN) is in the middle of a two year project designed to profile the range of school-to-work pathways taken by Canadian youth and to identify factors associated with more successful transitions into rewarding employment. This report is the third in the CPRN series Pathways for Youth to the Labour Market. It examines institutional and policy structures that affect the ability of high school students to find learning and career pathways that lead to success in the labour market. In this report the author looks at four Canadian provinces (British Columbia, Alberta, Ontario, and Newfoundland/Labrador) as well as the State of Queensland in Australia.