Authors: Victoria READ Society
The study explored ways to help employers recruit and retain workers by providing basic skills training in the workplace.
As part of the research project, this literature review was conducted to identify best practices in workplace literacy and essential skills training. The objective was to uncover human resource options that are suitable for Greater Victoria’s small business climate. In particular, the focus was on practical, feasible solutions of immediate relevance to employers who wish to implement workplace basic skills education programs.
Many aspects were considered, including:
- varied definitions and theoretical approaches to workplace literacy, based on the perspectives of employers, unions, workers, service providers, researchers, policy-makers and community groups
- best practice guidelines for workplace literacy programs
Authors: The Conference Board of Canada
This report looks at how small and medium-sized enterprises (SMEs) can improve productivity and performance by developing their human resources. The Conference Board of Canada interviewed key personnel from 65 SMEs – including public, private and not-for-profit organizations – in 10 countries in order to understand the environment that best fosters effective learning programs.
Key findings indicate that successful SMEs find an approach to learning that fits with their business model and organizational culture; successful SMEs ensure that their learning activities are aligned with the needs of individual employees and current and future goals of the organization; and successful SMEs measure the effectiveness of performance, not the amount of learning or training completed.